Precision Electric Services
Home & Building Services - Electrical
Precision Electric Services
Case Study
Precision Electric Services
Miami, FL22 employees, $3.1M annual revenue • 2012
The Challenge
Precision Electric was drowning in emergency service calls but missing opportunities for high-value commercial work. Their dispatch system was chaotic—technicians often arrived without proper parts or job details. Service quotes took 2-3 days to send, causing 40% quote abandonment. Recurring maintenance clients weren't being contacted proactively, leading to $180K in lost annual revenue.
Our Solution
We implemented intelligent dispatch with AI-powered job matching, instant service quoting, and automated maintenance reminders. The system analyzes service history to predict needed parts, routes technicians efficiently, and sends quotes within minutes. A proactive client portal now handles maintenance scheduling automatically.
The Results
First-Call Resolution
up from 62%
Quote Response Time
down from 2-3 days
Recurring Revenue Increase
from maintenance contracts
Truck Rolls Per Day
same team size
Our techs used to make 2-3 trips per job because they didn't have the right parts. Now the AI tells them exactly what to bring based on the service history. Quotes go out in minutes instead of days, and our maintenance contracts are 100% automated. We're doing $240K more in recurring revenue without hiring anyone.
Carlos Mendez
Owner & Master Electrician
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