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NonprofitDonor ManagementMiamiEvent Automation

Nonprofit

Florida Community Foundation

Miami, FL · 8 staff, 200+ volunteers · 15 years in business

84%
Donor Retention
Up from 61%
+52%
Event Attendance
More attendees per event
+2,400 hours/year
Volunteer Hours
Better coordination
38%
Fundraising Increase
Year-over-year growth

The Challenge

The foundation relied heavily on manual outreach for donor engagement and event management. With a small team, they couldn't keep up with timely donor acknowledgments, event RSVPs, or volunteer coordination. Donation follow-up was inconsistent, and they had no way to segment donors for targeted campaigns.

Our Solution

Implemented AI-powered donor management and event coordination system. Automated thank-you messages, donation receipts, event reminders, volunteer scheduling, and personalized outreach campaigns based on donor history and interests. AI handles routine communications while staff focuses on major donor relationships.

Stage 1Stage 2Stage 3Stage 5Stage 6Custom AI DevelopmentAI-Powered Marketing

Before & After

Thank You Response Time

3-5 days2 minutes99% faster

Donor Retention Rate

61%84%+38%

Annual Fundraising

$420,000$580,000+38%

Staff Time on Admin

25 hrs/week6 hrs/week-76%
"With a tiny team, we can now run campaigns that feel personal to each donor. Retention jumped from 61% to 84%, and our annual fundraising is up 38%. The AI handles the routine stuff flawlessly, so we can focus on building deep relationships."

Dr. Patricia Williams, Executive Director

Your Turn

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