Florida Community Foundation
Nonprofit
Florida Community Foundation
Case Study
Florida Community Foundation
Miami, FL8 staff, 200+ volunteers • 15 years
The Challenge
The foundation relied heavily on manual outreach for donor engagement and event management. With a small team, they couldn't keep up with timely donor acknowledgments, event RSVPs, or volunteer coordination. Donation follow-up was inconsistent, and they had no way to segment donors for targeted campaigns.
Our Solution
Implemented AI-powered donor management and event coordination system. Automated thank-you messages, donation receipts, event reminders, volunteer scheduling, and personalized outreach campaigns based on donor history and interests. AI handles routine communications while staff focuses on major donor relationships.
The Results
Donor Retention
Up from 61%
Event Attendance
More attendees per event
Volunteer Hours
Better coordination
Fundraising Increase
Year-over-year growth
With a tiny team, we can now run campaigns that feel personal to each donor. Retention jumped from 61% to 84%, and our annual fundraising is up 38%. The AI handles the routine stuff flawlessly, so we can focus on building deep relationships.
Dr. Patricia Williams
Executive Director
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