Nonprofit
Florida Community Foundation
Miami, FL · 8 staff, 200+ volunteers · 15 years in business
The Challenge
The foundation relied heavily on manual outreach for donor engagement and event management. With a small team, they couldn't keep up with timely donor acknowledgments, event RSVPs, or volunteer coordination. Donation follow-up was inconsistent, and they had no way to segment donors for targeted campaigns.
Our Solution
Implemented AI-powered donor management and event coordination system. Automated thank-you messages, donation receipts, event reminders, volunteer scheduling, and personalized outreach campaigns based on donor history and interests. AI handles routine communications while staff focuses on major donor relationships.
Before & After
Thank You Response Time
Donor Retention Rate
Annual Fundraising
Staff Time on Admin
"With a tiny team, we can now run campaigns that feel personal to each donor. Retention jumped from 61% to 84%, and our annual fundraising is up 38%. The AI handles the routine stuff flawlessly, so we can focus on building deep relationships."
— Dr. Patricia Williams, Executive Director
Your Turn
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