Elite HVAC Solutions

Fort Lauderdale, FL · 22 technicians · 9 years in business

99%

Call Capture Rate

Even during peak season

+287

Maintenance Contracts

Recurring revenue boost

91%

Customer Retention

Up from 68%

$580K

Annual Revenue Increase

From efficiency + contracts

The Challenge

Elite HVAC had seasonal demand spikes they couldn't handle efficiently. During Florida summers, they missed 50%+ of calls, had poor service reminder follow-through, and struggled with technician scheduling. No system for preventive maintenance contracts meant they were always chasing emergency work instead of predictable recurring revenue.

Our Solution

Deployed comprehensive automation covering lead capture, intelligent routing based on technician availability and location, automated service reminders, maintenance contract management, and customer feedback collection. System integrates with their existing CRM and handles peak season demand surges automatically.

Stage 1Stage 2Stage 3Stage 4Stage 5Stage 6Custom AI DevelopmentAI-Powered MarketingAI Education & Training

Before & After

Peak Season Call Capture

47%99%+111%

Maintenance Contracts

142429+202%

Customer Retention

68%91%+34%

Recurring Revenue

$190K/year$520K/year+174%

"Summer used to be chaos—phones ringing off the hook, customers slipping through. Now the AI handles it all. We went from 68% to 91% retention, added 287 maintenance contracts, and revenue jumped $580K annually. Best investment we ever made."

— Carlos Mendez, Owner

Your Turn

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