Coastal Construction Group
Home & Building Services - General Contracting
Coastal Construction Group
Case Study
Coastal Construction Group
Jacksonville, FL32 employees, $5.8M annual revenue • 2009
The Challenge
Coastal was losing $40K+ monthly to project delays, change order disputes, and subcontractor miscommunication. Their PM team spent 15+ hours weekly on status updates and client calls. Material orders were often delayed or incorrect. Client satisfaction scores were 3.2/5 due to poor communication and timeline slippage.
Our Solution
We built a comprehensive AI project management system with automated client updates, smart subcontractor coordination, and predictive timeline management. The system monitors every job phase, sends proactive updates to clients, coordinates sub schedules, and flags potential delays before they happen.
The Results
On-Time Project Completion
up from 67%
Client Satisfaction Score
up from 3.2/5
PM Admin Time Saved
per project manager
Project Capacity
same team size
This system transformed how we run projects. Clients get daily updates automatically, subs know exactly when they're needed, and we catch delays 2-3 weeks before they become problems. We went from managing 12 projects at once to 17, with higher quality and happier clients. Our Google reviews went from 4.1 to 4.8 stars.
David Patterson
President & COO
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