Coastal Construction Group

Jacksonville, FL · 32 employees, $5.8M annual revenue · 2009 in business

91%

On-Time Project Completion

up from 67%

4.7/5

Client Satisfaction Score

up from 3.2/5

18 hours/week

PM Admin Time Saved

per project manager

+40%

Project Capacity

same team size

The Challenge

Coastal was losing $40K+ monthly to project delays, change order disputes, and subcontractor miscommunication. Their PM team spent 15+ hours weekly on status updates and client calls. Material orders were often delayed or incorrect. Client satisfaction scores were 3.2/5 due to poor communication and timeline slippage.

Our Solution

We built a comprehensive AI project management system with automated client updates, smart subcontractor coordination, and predictive timeline management. The system monitors every job phase, sends proactive updates to clients, coordinates sub schedules, and flags potential delays before they happen.

Stage 1Stage 2Stage 3Stage 4Stage 5AI project timeline managementAutomated client communication portalSubcontractor coordination systemMaterial order optimizationChange order documentation AIPredictive delay detectionClient satisfaction tracking

Before & After

Projects On-Time

67%91%+36% improvement

Client Communication Time

15 hrs/week per PM3 hrs/week per PM80% reduction

Change Order Disputes

18% of projects3% of projects83% reduction

Project Capacity

12 concurrent17 concurrent+42%

"This system transformed how we run projects. Clients get daily updates automatically, subs know exactly when they're needed, and we catch delays 2-3 weeks before they become problems. We went from managing 12 projects at once to 17, with higher quality and happier clients. Our Google reviews went from 4.1 to 4.8 stars."

— David Patterson, President & COO

Your Turn

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Book a discovery call to learn how our 6-Stage System can transform your business like it did for Coastal Construction Group.

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